Frequently Asked Questions
Where are Jagar Furniture products made?
Jagar is proud to manufacture all of its furniture in Jamestown, New York. We employ highly skilled artisans to custom-build and finish our furniture and source raw materials locally as much as possible. For more information please visit: jagarfurniture.com/pages/about
What makes Jagar Furniture high-end luxury furniture?
All Jagar furniture is hand built by highly skilled craftsmen using only the highest quality materials. Please read about this on our Surface Materials for Fine Furniture Design Explained page and jagarfurniture/pages/about
What if I like a Jagar Furniture product, but I don’t see it in the size, finish or style I want?
We specialize in custom solutions. Please visit our page for Custom Product and Office Design Services.
When is payment required on my order?
Please see the Payment section of our Terms of Sale page.
What if I want to change my order?
Please see the Order Changes section of our Terms of Sale page.
What if I want to cancel my order?
Please see the Order Cancellations section of our Terms of Sale page.
When will I receive my order?
Please review the Lead Times section of our Terms of Sale page.
How can I check the status of my order?
Please email jagar Customer Service at customerservice@jagarfurniture.com
or call 833-628-1458 or 716-484-4020 Monday through Friday 8:00 - 4:30 EST.
What are my shipping and installation options?
Please visit ourShipping Information page to review these options.
How should I care for and clean my Jagar Furniture product(s)?
Please see our page on Jagar Furniture Care and Cleaning
What is Jagar’s return policy?
Please see our Terms of Sale page.
What is the warranty on Jagar Furniture products?
Please visit our Warranty page.
Is my personal information kept safe and confidential?
Please see our Online Privacy Policy Agreement.
What if I have a question that is not answered here?
Please email us at customerservice@jagarfurniture.com or call our toll free Customer Service line at 833-628-1458 or 716-484-4020. Monday Through Friday 8:00-4:30 EST.