Terms of Sale

Payment – 50% Down Payment due with order, Balance (50%) due when product ships from Factory. Payment methods include Visa, Master Card or PayPal. Sales Tax will be added to all orders. See our Shipping Information pagetab for shipping and installation options.


Order Cancellations Orders cancelled within 48 hours of placement will be accepted at no charge. If orders are cancelled after 48 hours, customer will be charged the total accumulated cost of the project (design, engineering, tooling, materials & labor) up to the time of cancellation plus a $500 cancellation charge.


Order Changes – Orders changes within 48 hours of receipt of your order will be accepted at no charge. If orders are changed after 48 hours the customer will be charged $200 plus all incremental material and production costs.


Lead Times - All Jagar Furniture is custom built to your exact specifications by skilled craftsmen at our plant in Jamestown, NY. The typical lead times are 6-8 weeks. Within 24 hours of receipt of your order, we will acknowledge it and provide an approximate ship date. The final ship date will be re-confirmed 2 weeks before the shipment. If you require a time-sensitive or guaranteed date of delivery, please contact us before you place your order at customerservice@jagarfurniture.com or call at 716.484.4020


Customer Requested Delay in Shipment - If the customer is unable to take delivery when the merchandise has been scheduled to ship by Jagar, storage and extra freight will be at customer’s expense.


Returns – All Jagar product is custom made to the customer’s specifications; therefore, products cannot be returned without prior written authorization. To be eligible for acceptance, products must carry a pre-authorized label, be properly packaged and be received in good condition. Returns will not be considered after 30 days from the original shipment date. Re-stocking charges will be a minimum of 50% of the purchase invoice plus freight costs.


Product Specifications - Jagar reserves the right to make product modifications and improvements at any time without notice.


Document Errors and Corrections - Typing and clerical errors on any agreement, publication, quotation or price list are subject to correction without notice.


For questions or authorization please email customerservice@jagarfurniture.com or call customer service at 716-484-4020 or 833-628-1458